Delivery

All our packages are sent within 24/48 hours of our warehouses out of weekends, the delivery time from this date is then 3 to 8 working days. We also offer loss and flight insurance to guarantee your order during its transport. Our products are sent to bubble envelopes or overprotected boxes for optimal protection of these during transport. 

The delivery is made to the address you indicated to us when ordering. The delivery times vary depending on the carrier you have chosen, and are indicated in working days, starting from our premises or those of our supplier, for delivery to the United States or Europe. The starting order is given after complete collection of the amount of your order. This period is communicated as an indication. In any event, in the event of a delay in sending more than 21 days, you benefit from the possibility of canceling your order within 60 working days.
The delivery time can sometimes be more than 3 weeks in very rare cases, this results from the global health crisis that we are currently experiencing and/or from carriers of carriers during the routing between countries, we are in no way Responsible for delivery delays whose fault is the responsibility of the carriers.

The customer is required to have a mailbox in accordance with postal standards bearing the name of the customer and in good closing condition. 1001extensions would not be held responsible for all flights in mailboxes of the recipient. If the package has returned to us following an error or negligence on your part (address error, no name on the mailbox, the fact that you did not go and get the package at La Poste , ...), the re -exposition costs of the products will be your responsibility. We would like to specify that the said costs must be paid beforehand.

In the event of delivery of a product not in accordance with your order, please contact our customer service to the following address:

contact@1001Extensions.com

In this case, we exchange the product. The product should be returned complete and in its original state, and the package should not have been opened. The return costs will be reimbursed to you on presentation of the proof.

ATTENTION :
Take care to contact customer service before sending us a product.